- Consumer protection
- AI
An AI platform that reviews apps for dark patterns
Checks apps and websites against all 13 categories in India's 2023 dark pattern guidelines.
- AI
- Payments
- Financial services
- Gurugram
Putting AI and payments technology to work in Indian financial services.
I advise banks, insurers and fintechs on where AI and payments create real value, and how to put them into production well. My work spans conversational AI, dark pattern reviews, and credit and payment programmes.
- Now
- AI Product Manager, Financial Services Advisory, Grant Thornton Bharat
- Engineering
- B.Tech Computer Science, IIT Delhi
- Business
- MBA, IIM Calcutta
- Markets
- SEBI-registered Research Analyst
What I work on
Three areas I advise on.
- 01
Access to capital
Getting credit to people and businesses lenders find hard to serve: startups, small merchants, farmers and microfinance borrowers, through guarantee schemes, value chain finance and green finance.
- 02
Trust and safety
Keeping financial and consumer apps fair: dark pattern reviews against India's 13 specified patterns, AI-led safety reviews of customer conversations, data protection, KYC and fraud.
- 03
AI and fintech engineering
The technology behind both: conversational and voice AI for customers and staff, analytics platforms, open networks, and payment systems that hold up in production.
Selected work
- Platform safety
- AI
Reviewing 600,000 conversations for safety, in 24 languages
Rules, language models, voice analysis and human reviewers, working as one pipeline.
- Startups
- Credit
Collateral-free credit for startups, through CGSS
Growth capital for startups, without pledging assets or giving up equity.
Writing
Essays on AI, credit, payments and consumer protection in India.
Also building
Ventures of my own, in investing, wearables and sleep.
- Live
The Capital Gains
Learning and research for Indian retail investors who want to build wealth patiently.